Privacy & Cookie Policy
Last updated: September 2026
This notice describes how we process the personal data of users who visit the website residenceilvillaggio.com and who send requests through the contact forms, in accordance with EU Regulation 2016/679 (GDPR).
1. Data controller
Manuela Menini, sole proprietorship «Residence Il Villaggio»
Via Umberto Giordano, 3 — 47814 Bellaria Igea Marina (RN)
VAT no. 04011970409 · CIN IT099001B49QXW4MFM
Email: info@residenceilvillaggio.com · Tel. 0541 345284
2. What data we collect
We only process the data you voluntarily provide when filling in the quote request form or contacting us:
- Identification and contact data: full name, email; your phone number only if you call us or message us on WhatsApp.
- Stay details: arrival and departure dates, number of adults and children, apartment type, any message.
- Browsing data: in aggregate form and, with your consent, through analytics cookies (see Cookie Policy).
3. Purposes and legal basis
| Purpose | Legal basis |
|---|---|
| Replying to quote and information requests | Pre-contractual measures taken at your request (Art. 6(1)(b) GDPR) |
| Handling contacts by email, phone or WhatsApp | Consent / legitimate interest (Art. 6(1)(a) / 6(1)(f)) |
| Website usage statistics (Google Analytics) | Consent (Art. 6(1)(a)) — cookies activated only after you accept |
| Protecting the form from spam and abuse (Google reCAPTCHA) | Legitimate interest in the security of the website (Art. 6.1.f) |
4. Methods and tools
Requests sent through the quote form reach us by email and are stored in the website's archive, which only we can access, so that we can handle them. You receive a copy of your request at the email address you provide. If you choose the WhatsApp button, the message goes through WhatsApp (Meta Platforms Ireland Ltd.). Please do not include special categories of data (health, etc.) in the message field. Processing is carried out with IT tools and appropriate security measures.
5. Retention
Contact data, including requests stored in the website's archive, are kept for as long as needed to handle your request and in any case no longer than 12 months, unless the law requires otherwise for a booked stay; anonymised statistical data according to the Google Analytics settings. After these periods the data are deleted.
6. Disclosure to third parties
Data are not disclosed publicly. They may be processed, as external processors, by the website's technical service providers (Aruba S.p.A. for hosting and email) and by the tools mentioned (Meta/WhatsApp; Google for Analytics, Maps and reCAPTCHA). Data may be transferred outside the EU within the limits and with the safeguards provided by the GDPR (standard contractual clauses).
7. Your rights
You may at any time exercise the rights provided by Articles 15–22 GDPR: access, rectification, erasure, restriction, objection, portability and withdrawal of consent. Write to info@residenceilvillaggio.com. You also have the right to lodge a complaint with the Italian Data Protection Authority, the Garante per la protezione dei dati personali (garanteprivacy.it).
8. Cookie Policy
A cookie is a small text file saved on your device. This website uses:
Technical cookies (always active)
Necessary for the website to work and to remember your cookie choice. They do not require consent.
Analytics cookies — Google Analytics 4 (subject to consent)
They help us understand, in aggregate form, how the website is used (pages viewed, traffic sources). They are activated only after you accept via the banner; until then Google Analytics remains disabled (Google Consent Mode). Provider: Google Ireland Ltd. You can read Google’s privacy policy.
Map — Google Maps
The pages include a Google Maps map showing where the residence is. When it loads, Google receives some technical data about your connection (for example your IP address) and may use its own cookies. Provider: Google Ireland Ltd. You can read Google’s privacy policy.
Spam protection — Google reCAPTCHA
The quote request form is protected by Google reCAPTCHA, which tells people apart from automated programs that send spam. To do so it collects some technical information (for example IP address, device and how the page is used) and may use its own cookies. It serves the security of the website and does not require consent. Provider: Google Ireland Ltd. This is subject to Google's privacy policy and terms of service.
You can change or withdraw your consent at any time using the “Cookie preferences” button in the site footer, or by deleting cookies from your browser settings.